Sandvik Coromant customers can now customize a cutting tool online without having to speak to a company sales representative. The time to place an order for customized tooling solutions is reduced substantially as a result, which in turn reduces overall tool delivery time.

Many manufacturers benefit from using cutting tools that are not available “off-the-shelf.” The most common example is when a specific, non-standard hole diameter is specified. Producing such a feature typically entails an initial drilling operation, followed by boring to the required size. However, by applying a small modification to an existing off-the-shelf drill, the manufacturer could create the hole according to specification using just one drill.

Previously, the process of quoting and ordering customized solutions required either downloading, completing and sending in a physical form, or consulting with a Sandvik Coromant sales representative. As of April 1, 2019, however, any registered Sandvik Coromant web user will be able to log in and start using the newly developed feature in their browser for free. The user can click through a few guided steps and customize a standard cutting tool to match specific requirements. In the final step of the process, the user simply places the order.

“The world of manufacturing is changing, with an increasing need for greater flexibility in tooling,” says Brian Davis, Manager of Global Sales Processes, Sandvik Coromant. “This trend also impacts cutting tool suppliers. Offering customized cutting tools demands the development of advanced processes, and making this customization option available to all our customers is a bold move, but one we know offers multiple benefits.”

Clearly, a faster tool customization process translates directly into faster tool delivery, all without losing time in conversation with sales representatives.

Further advantages include the availability of a larger number of products on the web (beyond standard products), as well as a new opportunity to review any customized products sent via sales representatives.

In addition to drills, the new online service applies to parting and grooving, milling and tooling systems products.

Source:Sandvik Coromant

More information:

On Sandvik Coromant‘s official website.